Product Live
Droplet Learn
A live AI learning product built around a learner’s goal, with five layers of safety around generated content.
Founder
Work
Products, programs and methods I have taken from a difficult problem to something people can use.
Built and delivered
Products, programs and methods that reached customers, teams, operations, or public use.
Program Complete
Vulnerability management at a large utility operator
Aligned security and IT around a shared vulnerability measure, removed a server-patching blocker, and established an ongoing remediation cycle.
Project lead through Maple Spark Labs
Product Complete
Travel Rule and KYC at Bitbuy
Balanced Travel Rule and KYC requirements with the user experience of moving digital assets on a regulated platform.
Product Manager
Method Published
Engineering discipline for agentic coding
A public operating system for faster agentic coding with product context, review, and safeguards built into each change.
Author of the method and template
Program Complete
Accessibility risk framework at a large loyalty program
Reframed accessibility from achieving a perfect automated scan to removing the barriers that carried the greatest user and compliance risk.
Director, Product Delivery
Program Complete
Scaling Slalom Canada’s delivery capability
Built a delivery framework and coaching practice that grew with Slalom Canada’s expansion across multiple cities.
Principal Consultant to Practice Area Lead
In progress
Products and experiments still being built, evaluated, or tested.
Product Pre-launch
Vellumark: evidence-first AI for SR&ED claim preparation
A pre-launch AI workflow for collecting evidence and preparing a reviewable SR&ED claim draft.
Product and evaluation design
Experiment Exploring
Using AI and baseball analytics to build a better lineup
A small Moneyball-style experiment using AI, player statistics, and opponent context to support lineup decisions.
Personal experiment
Archive
Program Complete
Customer communication during utility outages
Customer research and service-design work to reduce duplicate, conflicting, and unclear outage communications at a large utility operator.
Project lead through Maple Spark Labs
Method Complete
A repeatable digital-asset listing process
A product and operating playbook for assessing and launching digital assets at Bitbuy.
Product Manager
Program Complete
AIR MILES product delivery and portfolio
Portfolio and delivery leadership across AIR MILES customer channels, partner integrations, and the rewards platform, including planning a multi-year AWS migration program.
Director, Product Delivery
Product Archived
Shelpr: commerce connected to charitable giving
A shop-and-donate venture that tested whether everyday online purchases could direct part of a retailer referral commission to a cause.
Co-founder, Operations