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AIR MILES product delivery and portfolio

Portfolio and delivery leadership across AIR MILES customer channels, partner integrations, and the rewards platform, including planning a multi-year AWS migration program.

Role
Director, Product Delivery
Organisation
AIR MILES
Timeframe
2020–2021
Status
Complete
Kind
Program
Technology and standards
  • AWS
Focus
  • Portfolio management
  • Platform migration
  • Product delivery
  • PMO
  • Governance

Problem

The portfolio needed to account for product priorities, platform dependencies, partner commitments, and delivery capacity together.

Constraints

Migration planning had to account for an operating platform and the work already dependent on it.

Approach

I led five product delivery managers and the PMO, directing portfolio planning, delivery practices, governance, and discovery. I also directed development of a multi-year AWS migration program.

Current state

My role covered portfolio leadership and migration planning from 2020 to 2021.

What I learned

Portfolio planning is not four plans placed beside one another. Product priorities, platform dependencies, partner commitments, and delivery capacity have to become one sequence.